Orthodontist Berkeley » COVID-19

Dear Patients and Parents,

Our dental office is set to re-open on 6/1/2020, and we are looking forward to seeing you again! We have missed you these past 8 weeks. We hope you and your family have been healthy. In consideration of the new pandemic regulations and intent to limit the spread of the virus, we are implementing new protocols for our office as well.

  1. Please wear a mask when you enter the office through the FRONT DOOR only​​​​​​​​
  2. We will ask you some screening questions related to COVID-19 via text or email to confirm your appointment and also when you arrive at the office. If you answer “yes” to any of these questions, your appointment should be postponed
  3. Call us from your car when you arrive, we’ll let you know when you can come inside
  4. We ask that family members stay in the car. Minors may be accompanied by one guardian
  5. We no longer have magazines, coloring, or monthly games in the reception area.
  6. We will take your temperature when you arrive, and ask you to swish with hydrogen peroxide mouthwash
  7. Please use provided hand sanitizer before and after the appointment
  8. Please maintain social distancing as much as possible.
  9. We have new HEPA air filtration purifier in the office to keep the air as clean as possible
  10. We are using enhanced PPE and disinfection protocols to maintain the new standard of care of infection control.
  11. We have telehealth (virtual appointments with Doxy.me or FaceTime) available for some of the appointments in order to limit a patient’s need to physically be in the office

The health and well-being of our patients, families, team and community continues to be our top priority. We look forward to seeing you soon!

Dr. Immi Song and her Wonderful Team

Our team makes a committed effort to keep our spaces clean and easy to breathe in through our IQAir systems. We have several air purifiers located throughout our office and they are regularly maintained to provide a safe breathing space for patients and staff.